Please read these Terms & Conditions carefully before registering an account or using any service on the alxtra platform. By accessing or using alxtra, you confirm that you have read, understood, and agree to be bound by these terms in full.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and alxtra ("alxtra", "we", "us", "our"), governing your access to and use of the alxtra website located at https://alxtra.net and all associated services, including but not limited to casino games, live dealer tables, sports betting, slot games, crash games, payment services, and customer support (collectively, the "Services").
By creating an account, making a deposit, placing a wager, or otherwise accessing the alxtra platform in any capacity, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the alxtra Privacy Policy and any additional rules, guidelines, or policies published on the platform that apply to specific games, promotions, or services. If you do not accept any part of these Terms, you must not register an account or use the Services.
alxtra reserves the right to modify these Terms at any time. Modifications take effect upon publication on this page. It is your responsibility to review these Terms periodically. Continued use of the alxtra platform following any amendment constitutes your acceptance of the revised Terms.
Use of the alxtra platform is strictly restricted to individuals who meet all of the following eligibility criteria:
alxtra reserves the right to request identity verification documents at any point during your account lifecycle, including at registration, prior to processing a withdrawal, or in response to a responsible gaming concern. Acceptable documents include government-issued national ID cards, passports, and driving licences. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending investigation.
Any account found to be operated by or on behalf of a person under the age of 18 will be closed immediately. Any funds deposited will be returned to the funding source after deduction of any amounts won using those funds, which shall be forfeited. alxtra shall report such cases to relevant authorities where required by applicable law.
Each player may hold only one active alxtra account. Duplicate accounts — including accounts opened under different names, email addresses, phone numbers, payment method identifiers, or device profiles — are strictly prohibited. alxtra uses automated and manual detection methods to identify duplicate accounts. Where duplicate accounts are detected, all accounts may be closed and any associated balances forfeited.
When registering an alxtra account, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of the information held on your account. alxtra accepts no liability for losses arising from your failure to keep your account information up to date.
You are solely responsible for maintaining the confidentiality of your alxtra login credentials. You must not share your username or password with any third party. All activity carried out using your account credentials will be treated as activity by you. If you suspect unauthorised access to your account, you must notify alxtra support immediately via live chat or by email at [email protected].
alxtra reserves the right to suspend or close any account at its sole discretion, without prior notice, where it has reasonable grounds to suspect fraud, money laundering, Terms violation, or any other conduct harmful to the platform or other players. Funds in a suspended account will be held pending investigation and may be released upon satisfactory resolution.
alxtra processes all player transactions in Bangladeshi Taka (BDT, ৳). The following payment methods are currently accepted for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. alxtra may add or remove payment methods at any time without notice.
Deposits:
Withdrawals:
You acknowledge that gambling involves financial risk and that deposits made to your alxtra account may be partially or fully lost as a result of wagering activity. alxtra is not responsible for losses incurred through gameplay. Please gamble responsibly and only deposit amounts you can afford to lose.
alxtra offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms published alongside the relevant offer and to these general Terms. In the event of conflict, the specific offer terms take precedence.
alxtra reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Players who have already opted into a promotion at the time of its amendment will be treated in accordance with the terms that were in effect at the time of their opt-in, to the extent reasonably practicable.
All casino games available on the alxtra platform are supplied by third-party game studios including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Hacksaw Gaming, and Play'n GO. Each game operates under the rules defined by the applicable studio and certified by an independent testing laboratory. Random Number Generator (RNG) outputs for non-live games are audited independently. Published Return to Player (RTP) percentages represent long-run theoretical averages and do not guarantee individual session outcomes.
Sports Betting:
In all cases of dispute regarding game outcomes, the alxtra server log records shall be treated as the definitive record. Player-side screenshots, recordings, or device logs shall not override the server record.
The following conduct is strictly prohibited on the alxtra platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
alxtra is committed to promoting responsible gaming across its entire player base in Bangladesh. Gambling is intended as a form of adult entertainment, and alxtra actively supports players in maintaining control over their gambling activity. The following tools are available to all registered alxtra account holders:
If you believe your gambling is becoming a problem, please contact the alxtra support team immediately via live chat. Our support team is trained in responsible gaming and can assist you with activating any of the above tools. You may also seek independent support from problem gambling organisations operating in Bangladesh and internationally.
alxtra will never attempt to persuade a player who has requested self-exclusion or expressed a desire to stop gambling to continue playing. For full details of our responsible gaming commitments, please read the alxtra Responsible Gaming page.
All content on the alxtra platform, including but not limited to the alxtra brand name and logo, website design, layout, graphics, text, software, game interfaces (as presented via the platform), and promotional materials, is the intellectual property of alxtra or its licensors and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the alxtra platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the alxtra platform without the express prior written consent of alxtra.
Game content displayed on the alxtra platform is licensed from third-party studios. All intellectual property rights in individual games vest in the respective studios and their licensors. Use of game content outside the alxtra platform is not permitted.
To the fullest extent permitted by applicable law, alxtra's total liability to you in connection with any claim arising out of or related to your use of the alxtra Services shall be limited to the net deposits made by you to your alxtra account in the 30-day period immediately preceding the event giving rise to the claim.
alxtra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, including but not limited to loss of profits, loss of data, or loss of goodwill, whether such damages were foreseeable or not.
alxtra does not warrant that the platform will be available at all times, free from errors or interruption, or that defects will be corrected. alxtra reserves the right to carry out scheduled and unscheduled maintenance that may temporarily affect platform availability. alxtra shall not be liable for any losses arising from platform downtime, connectivity issues, or technical failures beyond its reasonable control, including those caused by telecommunications infrastructure, third-party payment processors, or force majeure events.
Gambling involves risk of financial loss. alxtra accepts no responsibility for gambling losses incurred by you as a result of your own wagering decisions, regardless of whether such decisions were influenced by information or content published on the alxtra platform.
alxtra collects, stores, and processes personal data about registered players in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an alxtra account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by alxtra is used for account management, identity verification, payment processing, fraud prevention, responsible gaming monitoring, and — where you have opted in — marketing communications. alxtra does not sell personal data to third parties. Data is shared with third parties only where necessary to operate the platform (e.g., payment processors, identity verification providers, game studios) and where required by law.
For full details of your data rights and alxtra's data handling practices, please refer to the alxtra Privacy Policy.
alxtra reserves the right to amend these Terms at any time. When material changes are made, alxtra will update the "Last Updated" date at the top of this page. For significant changes, alxtra may also notify registered players via email or an in-platform notification. However, it remains your responsibility to check this page regularly for updates.
Your continued use of the alxtra platform after the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not accept any amended Terms, you must immediately cease using the Services and close your account by contacting alxtra support.
These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the alxtra Services, you agree to first attempt to resolve the dispute informally by contacting alxtra support in writing at [email protected]. alxtra will make reasonable efforts to resolve the dispute within 14 days of receiving written notice.
If informal resolution is not achieved within the stated period, either party may escalate the matter through formal dispute resolution channels. Nothing in these Terms limits any statutory rights you may have as a consumer under applicable law.
If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact alxtra for any account-related matter, please use the following contact details:
alxtra serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Support is available in English. These Terms were last reviewed and updated on 1 January 2026.
The following cards summarise six of the most important points from the alxtra Terms & Conditions. They are provided for convenience only — the full legal text in the sections above takes precedence in all cases.
The alxtra platform is strictly for adults aged 18 and above. Age verification may be requested at any time. Accounts belonging to under-18 players will be closed and deposits returned, with winnings forfeited.
Each player may hold only one active alxtra account. Duplicate accounts are prohibited and will result in all accounts being closed. Balances in duplicate accounts may be forfeited pending investigation.
All deposits and withdrawals on alxtra are processed in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and major local banks. The minimum deposit is ৳200. No foreign currency conversion fees apply.
All bonuses on alxtra are subject to wagering requirements before withdrawal is permitted. Bonus abuse, including matched betting and multi-account exploitation, will result in bonus voidance and potential account closure.
alxtra uses SSL encryption on all pages. Casino game outcomes are governed by certified RNGs audited by independent testing laboratories. Server logs are the definitive record for all dispute resolution.
Deposit limits, session reminders, reality checks, and self-exclusion options are available to all alxtra players. Self-exclusion requests are actioned immediately. 18+ only. Please gamble responsibly.
If any part of these Terms & Conditions is unclear, our support team is available 24/7 via live chat. You can also explore our FAQ page for quick answers, or visit the Responsible Gaming page for guidance on staying in control of your alxtra experience.